Returns & Exchanges

At Evael, we want you to be completely satisfied with your purchase, which is why we offer 30-day hassle-free returns on all unworn items in their original packaging. Whether the fit isn't quite right or you've changed your mind, our streamlined process ensures a quick resolution for your fashion needs.

Return Process

• 1.
  Initiate Your Request

  Visit our online Returns Portal and enter your order number and email address to select the items you wish to send back.

• 2.
  Package Your Items

  Place the items in their original packaging with all tags attached, ensuring the garments are free from any signs of wear or perfume.

• 3.
  Ship It Back

  Print your prepaid shipping label from the portal, attach it to your parcel, and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our quality control team inspects your return, we will process your refund or exchange within 5-7 business days to your original payment method.